Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the website located at https://menamanara.com (the "Website"), operated by MENA MANARA GROUP (FZE) ("Mena Manara", "we", "us", or "our"), a software development company registered in the United Arab Emirates at Block C VL10-166, Sharjah Research Technology & Innovation Park (SRTIP), Sharjah, United Arab Emirates.

Please read these Terms carefully. They apply to all visitors and users of the Website. By using the Website, you confirm that you have read, understood, and agree to be bound by these Terms.

2. Acceptance of Terms

By accessing or using the Website, you agree to these Terms and to our Privacy Policy. If you do not agree with any part of these Terms, you must not use the Website.

If you are using the Website on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

3. Use of the Website

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and view the Website for your personal or internal business purposes.

You agree not to:

• Use the Website in any way that violates any applicable law or regulation, including the laws of the United Arab Emirates.
• Attempt to gain unauthorised access to any part of the Website, the servers on which it is hosted, or any related systems or networks.
• Introduce viruses, malware, or any other harmful code, or otherwise interfere with the proper functioning of the Website.
• Use automated systems (including bots, scrapers, or crawlers) to access the Website in a manner that sends more requests than a human could reasonably produce, or that overburdens our infrastructure.
• Reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of the Website without our prior written consent.
• Misrepresent your identity or affiliation with any person or organisation when interacting with us through the Website.

4. Intellectual Property

The Website and its original content, features, branding, logos, text, graphics, images, and software are the property of Mena Manara or its licensors and are protected by applicable intellectual property laws.

Nothing in these Terms grants you any right, title, or interest in or to any of our intellectual property other than the limited right of access described in Section 3. You may not use our name, logo, or trademarks without our prior written permission.

5. Enquiries and Engagement

The Website includes a contact form and published contact details that allow you to send us enquiries about our services. By submitting an enquiry, you understand and agree that:

• Submitting an enquiry does not, by itself, create any contract, commitment, or service relationship between you and Mena Manara.
• We are under no obligation to respond to, accept, or act upon any enquiry, and we reserve the right to decline any engagement at our sole discretion.
• Any commercial engagement between you and Mena Manara will be governed by a separate written agreement (such as a Statement of Work, Master Services Agreement, or similar contract) which will supersede any informal communications exchanged through the Website.
• We aim to respond to enquiries within a reasonable period during normal business hours in the United Arab Emirates, but we do not guarantee any specific response time.
• You will provide accurate information when submitting enquiries and will not include confidential information, trade secrets, or sensitive personal data of third parties in your messages.
• Any information you submit through the Website is handled in accordance with our Privacy Policy.

6. Disclaimers

The Website and all content on it are provided "as is" and "as available", without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

While we work to keep the Website accurate and up to date, we do not warrant that:

• The Website will be uninterrupted, secure, or free from errors or harmful components.
• The information on the Website is complete, current, or free from typographical or technical inaccuracies.
• Any specific result will be obtained from your use of the Website or the information presented on it.

Information on the Website is provided for general informational purposes only and does not constitute professional, legal, technical, or commercial advice. You should not rely on any content as a substitute for advice tailored to your specific circumstances.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event will Mena Manara, its directors, employees, contractors, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or in connection with your use of, or inability to use, the Website, even if we have been advised of the possibility of such damages.

Our total cumulative liability arising out of or relating to your use of the Website will not exceed one hundred United Arab Emirates Dirhams (AED 100) or the equivalent amount in your local currency, except where such limitation is prohibited by applicable law.

8. Third-Party Links

The Website may contain links to third-party websites, services, or resources that are not owned or controlled by Mena Manara. We do not endorse and are not responsible for the content, policies, or practices of any third-party websites or services. Accessing such third-party resources is at your own risk, and you should review the terms and privacy policies of any third party before using their services.

9. Privacy

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and protect information when you interact with us. By using the Website, you consent to the practices described in the Privacy Policy.

10. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter are governed by, and construed in accordance with, the laws of the United Arab Emirates as applicable in the Emirate of Sharjah, without regard to its conflict-of-laws principles.

The courts of the Emirate of Sharjah, United Arab Emirates, have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms, except that we retain the right to bring proceedings in any other competent jurisdiction to protect our intellectual property or to enforce our rights.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, the law, or the features of the Website. When we make material changes, we will update the "Last updated" date at the top of these Terms and, where appropriate, provide additional notice on the Website. Your continued use of the Website after any such change constitutes your acceptance of the updated Terms.

12. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be severed from these Terms, and the remaining provisions will continue in full force and effect.

13. Contact Us

If you have any questions about these Terms or your use of the Website, please contact us: